Shipping

Please review the shipping and delivery details for orders placed on Titleist.ie. All delivery times quoted are based on mainland Ireland only.
Check order status here If you have a question about the My Titleist experience, please call our dedicated support line at: +44 0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_ie@titleist.ie

Delivery Timelines

Stock Golf Ball Shipments:
All orders of stock, non-customised golf balls will ship within 5 business days.

Custom Golf Ball Shipments:
All orders of custom golf balls (golf balls with text and/or logo) will ship within 5-7 business days.

Gear Shipments:
All Titleist golf gear items will ship within 2-5 business days or less.

Stock gear and custom golf ball products will ship separately.

Holiday Shipping

To ensure delivery by December 24, please follow the below shipping schedule:

Stock Golf Balls
 (Golf Balls without Text or Logo)

  • Order by 6pm on 18/12/23

Custom Golf Balls (Golf Balls with Text and/or Logo)

  • Order by 18:00 pm  on 12/12/23

Golf Gear (Golf Bags, Hats, Headcovers, Accessories and Travel Gear)

  • Order by 6pm on 18/12/23
Any orders placed after these dates will be fulfilled if possible for delivery before 24/12/23, with no guarantees.

Returns Policy

All sales of personalised or custom products are final and may not be returned. If you purchased a personalised or customised product online and you would like to talk to our Titleist experts about any inaccuracies, defects, or if it was damaged during shipping, please contact our customer service team at +44 0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_ie@titleist.ie

If you purchased golf balls that were not personalised or customised you can arrange a return online here and if you have any questions please contact our customer service team at +44  0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_ie@titleist.ie

If you are not completely satisfied with your Golf Gear purchase(s) on Titleist.ie, you may return it to us for a refund. We will refund unused, unaltered Golf Gear merchandise with all of the labels and tags attached within 30 days of the original purchase date. Shipping and handling charges are not refundable. Final sale items are not eligible for returns. You can arrange a return online here or if you need help contact our customer service team at +44 0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_ie@titleist.ie